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How alanodt3 Handles Your Personal Data

This page sets out exactly what data alanodt3 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYour rights, clearly statedContact us to request changes
alanodt3 How alanodt3 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or remove personal data held on your account, our support team handles privacy requests directly. You can reach us through live chat inside the lobby, by email, or through the account help section on your mobile. We aim to respond to all data-related requests within a reasonable period and will confirm receipt when your message comes through.

Team online

Live Chat

Open the chat icon inside your account lobby to submit a privacy request. Our team picks up messages and responds during active support hours.

Email Support

Send your data request or privacy question to our support email address, which is listed in the account help section once you log in.

Account Help Section

Log in, go to account settings, and select the help option. From there you can raise a data query or request a copy of the information we hold.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures across every part of the account journey — from the moment you enter your details on registration through to how your withdrawal is verified. Here is what that looks like in practice across four key areas.

Account Security Your login is protected by OTP verification sent to your registered mobile number. We flag any session that opens from an unrecognised device and prompt re-verification before access is granted.
Cookie Use We use cookies to keep your session active, remember your language preference and track which pages you visit. You can manage cookie settings through your browser, though some account functions depend on session cookies to work.
Data Retention Account and transaction records are kept for as long as your account remains active and for a period after closure, as required by applicable regulations. You can request a summary of retained data by contacting our support team.
Payment Data Handling Deposits and withdrawals via JazzCash, Easypaisa or Raast pass through each provider's own encrypted channel. We record the transaction reference and amount on your account wallet but do not store your full wallet credentials.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how your data is handled on alanodt3. If your question is not covered here, reach out through live chat or the account help section.

We collect your name, contact number, email address and the payment method you link — such as JazzCash or Easypaisa. Device and session data is also logged automatically to secure your account.

No. Payment details pass through each provider's encrypted channel. We record the transaction reference and amount on your account wallet but do not hold your full wallet credentials on our servers.

Yes. Log in, go to the account help section and submit a data request. You can also contact us via live chat or email and we will respond within a reasonable period.

We do not sell your data. We may share it with payment processors like Raast and with regulators or law enforcement where we are legally required to do so — nothing beyond that.

Records are kept for a period after account closure as required by applicable regulations. You can contact support to ask about the specific retention period that applies to your account.

Open account settings and raise a request through the help section, or reach us via live chat. We will confirm receipt and let you know the next steps for correction or removal.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.